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• Legal •

Terms of service

The terms for businesses that use Callwise.

The service

Callwise answers your business's calls with an AI assistant, using the information you provide, and sends you summaries. You are responsible for keeping that information accurate.

Who can use it

Callwise is for businesses only. The person who signs up must be able to bind the business.

Acceptable use

You must not use Callwise to mislead callers, to impersonate a named person, to give medical, legal or financial advice, or for unsolicited marketing calls. You must follow the Nigerian Communications Commission's rules that apply to your numbers.

Plans and minutes

Plans include a number of answered minutes each month. Minutes beyond the plan are billed at the plan's per-minute rate.

Data protection

Our data processing agreement forms part of these terms. You are the controller of your callers' data; Callwise is the processor.

Availability

We work to keep Callwise answering at all times. If the assistant cannot continue a call, it hands the caller to the transfer number you set where possible.